CashOfferNow

FAQs

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Inspection & Collection

Our driver will call you directly to confirm arrangements You will usually get a call within a day of accepting the offer Our drivers are on the road full time so they don’t make calls when driving We also need time to run the background checks on the car and collect the money from the bidder

Once an offer is accepted, we try to get all sales closed off within 3-4 days. If you live in a more distant location, it may be slightly longer If a driver is in a location sooner we will let you know but we quote 3-4 days Rest assured, our business is getting the transaction completed so the driver will be in touch with you.

Yes if you wish, our depot is just outside Naas You will need to make contact with us to make an appointment All of the background checks would need to be clear before you arrive If you have finance to clear, you will still need your settlement letter in advance

We have 3 drivers who look after different part of the country Depending on where you are will determine which driver it is He will call to introduce himself in advance anyway You can finalize any special instruction or directions at that point

You will need the car, keys and logbook ready Your photo ID and proof of address The car will need to be taken out and in a position where we can be easily inspected and load onto our truck. We have a lot of calls to make and don’t have time to wait for an hour while somebody moves 10 cars. Make sure the car is clean and ready for inspection A filthy car is a red flag of someone trying to hide something so the inspector insist you get the car washed before he does his checks

Our inspectors are all qualified mechanics with years of experience.
They look at hundreds of cars each week and have a set list of items to check
The information you supplied will be printed off including the photos
Everything needs to match exactly especially the photos
Mileage is the No1 thing cars fail on and the first thing checked
If you put down 100,000km and its 100,00 miles, the car will fail and sale cancelled
He’ll check the following items (and more)
- Has it been crashed?
- Has an insurance company previously written it off?
- Have panels, wings or bumpers been painted covering previous damage?
- Is the mileage 100% genuine (not clocked or altered in anyway)
- Are there excessive marks, scratches, dents, damage and scrapes which are not visible on the photos we have but will be on inspection
- Is there gearbox noise - whining sound, not selecting gears?
- Engine noise - bearing, drive shaft, injectors
- Are there any warning lights on the dash?
- Is there oil spilling out it
- Is it overheating?
- When driving - badly pulling to one side or the other
- Are the shock absorbers leaking?
- Have the airbag ever been deployed?
- Does the VRN and chassis numbers match

When the inspector completes his checks, he will get you to sign the following items: Sale document confirming the transaction, the bill of sale You are the registered owner and no else has any claim to it There is no outstanding finance The mileage is 100% accurate and never been tampered with The car has never been crashed as per the information you supplied online The car has no major mechanical faults as per the information you supplied online

It’s the sellers responsibility to provide a full and truthful description of their car If there is something wrong with it on inspection, which hasn’t been disclosed, the car may fail inspection If something comes to light post sale which was known to the seller prior to sale, then the seller assumes full responsibility For the avoidance of any doubt, if the seller interferes with the cars onboard computer to change mileage, switch off warning light or changes setting to deliberately hide a known fault, the seller bears all responsibility. If the seller has been notified by the NCT or dealer a major fix is required that has not been disclosed, the seller bears all responsibility Luckily, 99.99% of people are straight up and honest but we’ve come across our fair share of chancers. We have a duty of care to both buyer and seller and provide a top class service in an industry which at the best of times is a mine field to navigate, if you are not comfortable with any of the above, we don’t have a problem not doing business with you. This also should demonstrate to our buyers the level of care we go to, to make sure no one is ripped off and left with a lemon from an unscrupulous seller